Rehabilitation Care Coordination has been a comprehensive nationwide Case Management and Life Care Planning service provider for more than 30 years.
Whether you need help with care assessment and implementation, cost containment, short-term or long-term healthcare planning or a liaison between you and insurance or care providers, let Rehabilitation Care Coordination be a partner in ensuring the best possible outcomes.
Working with case managers, fiduciaries, and conservators has enabled clients to communicate their needs more effectively with the court system.
Meet Our Team
RN, MRA, CRRN, CCM, CLCP
Doreen left Grossmont Hospital in 1989 with a goal to provide continuous care to the patients she had seen with traumatic brain and spinal cord injuries. She’s been the CEO of Rehab Care for 25 years helping to create an industry out of nothing. Born in Manhattan, she grew up in Amsterdam and lived throughout the United States before coming to San Diego in 1979. Doreen loves Amsterdam for obvious reasons but mostly enjoys anyplace she cruises to. and is a big dessert/chocolate fan.
Diane Ward was the very first employee hired by RCC at its founding, spending over 25 years with the company as a life care planner. She and Doreen became friends when both worked together at a local hospital. Diane has 32 years of experience in Rehab which gives her an amazing wealth of knowledge for the betterment of our patients and staff. Diane loves dessert above all else, specifically Milk Chocolate (has to be milk!) and Jelly Beans. Diane looks forward to visiting Oahu, Hawaii, where she was born and raised.
RCC’s second employee, Renee Swain has spent 18 years as a nurse case manager providing excellent service to our patients. With 32 years of nursing experience in fields such as orthopedics, neurology, rehabilitation and managed health care, the Indio native has a wealth of knowledge and experience which she utilizes for the well-being of our patients. She loves the comforts of either Soul or Mexican food (not combined) and dreams of being either on a beach in South Africa or in Salvador, Brazil.
A San Diego native, Janet McArthur’s nursing career has spanned over 35 years where she was a nurse in the fields of ENT, Primary Care and OBGYN. She has spent ten years with RCC as a Life Care Planner where she brings an incredible amount of nursing and medical experience to our clients. Janet has two kids and four grandkids in San Diego, loves any type of Mexican food and looks forward to visiting Kauai in Hawaii very soon.
A native San Diegan, Haydee Pina spent the first five years after college as an elementary school teacher. She eventually moved onto the medical field taking on a variety of roles before spending the past 12 years with Rehab Care. Haydee is our Case Coordinator and provides support to our case management patients while also working with fiduciaries/special need trusts & in marketing. She loves seafood and homemade Italian and while she’s a voracious traveler, she plans on adding two places she’s never traveled to the list, New York City and Chicago.
Originally from Zurich, Switzerland, Andrea Nebel has been a nurse for twenty one years. She came to San Diego to learn English in 2004 and never left. She’s been with Rehab Care for a year and a half and is one of RCC’s case managers, though she works with both Life Care Planning and Case Management cases. Andrea is fluent in Swiss and German, providing translation services to our patients. She has two kids, loves any Japanese food, especially sushi, and is most at home on any beach.
Maria Dalisay, RN
Maria joined RCC as a Life Care Planner and is the only nurse on our team with licenses from three different countries. After graduating from nursing school in Biñan City, Maria worked as a Research Nurse in Manila. From there she spent three years as a Staff Nurse in Laguna, The Philippines, then two years as a Registered Nurse in Jeddah, Saudi Arabia before moving with her family to San Diego. She brings over a decade of experience, and expertise in writing and research, to our team. Maria loves carbs but specifically pasta and cakes and looks forward to touring Europe soon.
Heather Gnapp, RN
Originally from New Jersey, Heather is a recent transplant to sunny San Diego, joining RCC as a case manager at the beginning of 2018. After spending numerous years working in criminal justice, including the New Jersey Division of Child Protection, Heather went to nursing school and graduated in 2015. She spent a few years at Jersey Shore University and Monmouth Medical Centers specializing in the ICU and Postpartum. Heather has been a part of seven different Sisters of Mercy Medical Missions to Haiti, Peru and Kenya. She enjoys all things water related and is a certified boat operator and Scuba Diver. Her favorite food is pizza and her next trip will be to Guyana.
Kelly Huepper, RN
Nurse Case Manager
Kelly is a San Diego native glad to return to Southern California after a few years in the mid-west. After graduating from San Diego State with a Bachelor’s in Nursing, Kelly spent five years working as an Emergency Room, Pre-Op/PACU and Psychiatric RN for hospitals around St. Louis. Upon coming home, she received her Case Management Certification and joined RCC as a case manager where she brings her years of skill to work for the benefit of our patient. Kelly enjoys yoga, hiking and that California past time of laying out at the beach. She’s a foodie but loves (SoCal) Mexican food.
One of our newest Life Care Planners, Stephanie Do brings great energy and passion for nursing to the department. Stephanie received her Bachelor’s in Nursing from Pt Loma Nazarene University and spent the last few years at Palomar Medical Center. She is a volunteer with animal awareness groups, a member of Sigma Theta Tau and a proud pit bull mom. A native of Monterrey, California, Stephanie is a big fan of sushi and Carnitas, and loves any time hiking with her family.
Norma Avalos is Rehab Care’s Office Manager; basically she is responsible for keeping the office running smoothly. She is also the point person for our clients and patients which means her cheerful voice and sunny disposition will be one of the first things you encounter upon calling our company. The Tijuana native has been at RCC for 9 years and prior to that she moved up the ranks at an OBGYN office, becoming their office manager for over ten years. She loves Mexican food and dreams of being on a beach in Costa Rica with a drink in her hands.
Marlene DeFreitas is originally from Trinidad & Tobago in the West Indies & came to the US in 1989. She is RCC’s Administrative Clerk responsible for all billing and collections and has been in that role for 13 years. Prior to that she spent 13 years with another rehab organization where she was also the Billing Specialist. She has two kids as well as six grand kids, loves Caribbean style Curry and longs to visit Fort Lauerdale, FL again.
Even though he’s only been with the company for a year, Loren Casuto basically grew up around Rehab Care. After spending three years practicing in the Delaware Valley, he returned home to Southern California to join RCC. As Director of Operations he handles most internal affairs such as HR, Collections & legal matters as well as marketing. He loves a good steak but is a foodie at heart and wishes he could be either in French Polynesia or Amsterdam, where he has family.
Vanessa Gamez is one of RCC’s newest employees and provides our team of nurses with legal and secretarial support. She will often be the first person you hear on the phone or at the office. A San Diego native, Vanessa graduated from Otay Ranch High School and a soon to be graduate of Miramar College’s Paralegal Program. She looks forward to her next trip to her ‘second home’, Disneyland, and is a fan of craft beer and tacos.
Mayra is one of our newest employees and spends the majority of her day providing legal support to our team. However that is only the tip of the iceberg. Mayra spent seven years with Legal Aid Society in Chula Vista as a Paralegal, assisting clients who were seeking restraining orders. She is a graduate from Maric College with a degree in Paralegal Studies as well as a licensed realtor and notary. A native San Diegan Mayra loves hiking and any time at the beach. Her favorite foods are Peruvian and Seafood (especially with wine) and looks forward to visiting Cancun or Hawaii again.
Suite 103, San Diego, CA 92108
7851 Mission Center Court
San Diego, CA 92108