Care Management for Families
RCC can be that advocate, that medical planner, and the support system for your family.
Life Care Plans and Working with Families
Family is one of the most important things in the world. You do everything you can to be there-to support them, meet their needs, and help them through every difficulty. You’re the support system, the shoulder to cry on, the hand that lifts them up, and the voice that cheers them on.
That role can become overwhelming, especially when a loved one suffers a life-changing or permanent injury. Suddenly there is so much to manage: medical specialists, equipment, benefits, caregivers, and more. Short-term decisions can carry long-term consequences, particularly after discharge from the hospital. New concerns arise, conditions can change or worsen, and each new stage of life brings new challenges. Sometimes the family needs a support system of its own.
RCC can be that advocate, that medical planner, and that support system. As your family’s patient advocate and nurse case manager, we become the single point of contact for every medical need-so you’re not calling a dozen providers yourself.
We attend meetings with providers, caregivers, home health attendants, medical specialists, and therapists. We make sure essential equipment-mobility aids, care equipment, and daily-living supports-is ordered and replaced. Our team identifies and applies for every benefit available at the local, state, and federal level. And we keep communication open, with a trained team ready to answer your questions and concerns at any time. Most of all, it means someone is always in your corner.
With over 30 years in business serving hundreds of clients across Southern California-many of whom have been with us for more than a decade-we are the premier nurse case management company in the region. From advocate and medical partner to cheerleader and concierge, we help your family member reach their best possible outcome.
Frequently Asked Questions
Q
What is a patient advocate?
A
A patient advocate is a trained professional who helps a patient and their family navigate the medical system-coordinating providers, explaining options, securing benefits and equipment, and making sure the right care is delivered.
Q
What does a nurse case manager do for a family?
A
A nurse case manager becomes the family’s single point of contact, attending provider meetings, coordinating treatment and equipment, applying for benefits, and keeping everyone informed so the family doesn’t have to manage it all alone.
Q
Who pays for these services?
A
These services are often arranged through a legal claim, workers’ compensation, or insurance benefits. RCC can help your family understand which options may apply to your situation.
Q
How can RCC help my family after a loved one’s serious injury?
A
RCC coordinates the full picture of care: medical specialists, therapists, caregivers, home health, equipment, and local, state, and federal benefits-acting as your advocate from the hospital through every later stage of recovery.
Testimonials from Families
They prepare you for life outside of the hospital walls. RCC is a huge asset to San Diego, especially for people with disability.
