Our Team

Rehabilitation Care Coordination has been a comprehensive nationwide Case Management and Life Care Planning service provider for more than 30 years. Since our founding in 1989, we have provided our services to thousands of individuals across the United States.

Doreen Casuto RN, MRA, CRRN, CCM, CLCP

Chief Executive Officer

Doreen founded RCC in 1989 and has been the President for over 30 years. left Grossmont Hospital in 1989 with a goal to provide continuous care to the patients she had seen with traumatic brain and spinal cord injuries. Prior to founding RCC she was the Director of Physical Rehabilitation Nursing at Grossmont Hospital in San Diego, Rehabilitation Nurse Coordinator at Methodist Hospital in Indianapolis and Rehab Nursing Workshop Coordinator at Ohio State University. Doreen is currently an Adjunct Professor with San Diego State’s School of Nursing as well as a former board member of the Brain Injury Association of California (BIACAL), the San Diego Brain Injury Foundation (SDBIF) and Jewish Family Services of San Diego.

Diane Ward RN, CRRN

Nurse Life Care Planner

Diane Ward has spent over 32 years in rehabilitation nursing at numerous hospitals in San Diego, including Grossmont where she and Doreen first met. As the longest termed member of RCC, she has spent over 25 years as a life care planner and has worked on nearly every life care plan ever created by the company.

Haydee Piña, B.A.

Director of Case Management

Haydee joined RCC in 2005. A native of San Diego, Haydee initially worked for the company in human resources and translation. The former elementary school teacher with years of experience in the medical world moved into case coordination in 2006 and became Director of Case Management in 2015. She has been an advocate for our clients’ educational, including Individual Education Programs, and benefit needs including applications, denials and redeterminations. The San Diego native now overseas our entire private case management department and is responsible for all those who utilize our case management and assessment services. She also works with our Spanish speaking clients.

Maria Dalisay, RN

Nurse Life Care Planner

Maria joined RCC in 2018 and her path to RCC is among one of the most unique. Maria graduated from nursing school in Biñan City in the Philippines and began a nursing career spanning multiple continents. She spent nearly two years as a research nurse for Glaxo-Smith Kline and Mayo Clinic in Manila as well as a staff nurse in Laguna, both in the Philippines. From there she joined Al Mashfa hospital in Jeddah, Saudi Arabia as a registered nurse before coming to the United States. Her decade of experience in nursing, research and writing has become instrumental to the Life Care Planning team.

Tana Hans RN, BSN

Nurse Case Manager

Tana joined RCC in 2018. The native San Diegan, and former Navy brat, received her Bachelor’s in Nursing from San Diego State in 2000 and spent nearly two decades on the nursing floor. She spent over 15 years at UCSD hospital in the Surgical ICU and Trauma unit and two years at Sharp Grossmont in their Surgical ICU unit. Over the past three years Tana has become the primary nurse case manager for our Workers Compensation Case Management division and a key member of the Case Management team.

Sabrina Padillo, B.A.

Social Worker/Case Coordinator

Sabrina joined RCC in 2019. She received a Bachelor’s degree from San Diego State University in gerontology and public health and an Associate’s degree in Social and Behavioral Science from Grossmont College. Since joining the company she has been a Case Coordinator and Benefit specialist for our clients, especially those with mental illnesses and the elderly. Prior to joining RCC she worked as a Pharmacy technician for seven years and for the County of San Diego’s Health and Human Services Agency.

Marlene DeFreitas

Billing Specialist

Marlene was born and raised in Trinidad & Tobago, coming to the US in 1989. She joined RCC in 2003 as our billing specialist. Since then, she has been responsible for all billing and collections for the company. Prior to her time at RCC she was a billing specialist with another rehabilitation organization.

Loren S. Casuto, Esq.

Chief Operating Officer

A ten-year member of the California BAR, Loren spent the first part of his career as a Volunteer Attorney for Legal Aid Society in their Domestic Violence clinic. From there he served as Contract Administrator and General Counsel for companies in San Diego before traveling to Wilmington where he worked for a number of organizations in the Delaware Valley. He returned to San Diego in late 2015 and joined RCC as their Chief Operating Officer in 2016. He is also an Adjunct Professor with San Diego State University’s School of Nursing where he lectures on nursing, law and business.

Dulce de Alva

Administrative Assistant

Dulce de Alva joined RCC’s Admin team in late 2020 as our newest Administrative Assistant. She comes to RCC after 13 years working her way up the ladder at Friar Tux starting as a sales associate before becoming a manager. Dulce is the first point of contact between RCC ‘s case management team, their clients, partners and providers. She is also one of our translators for Spanish speaking clients.

Andrea Cater-Shackelford, R.N.

Nurse Case Manager

Andrea joined RCC in the middle of 2020. Her career spans three decades and a range of specialties. She began her career as a Staff and Primary nurse, in Phoenix and San Diego, before moving into the Rehabilitation field at Sharp Rehab, UCSD Medical and the San Diego Rehabilitation Institute. From there she moved into nursing and clinical education as well as staff development all in San Diego. Andi received her A.A. in Nursing from Clinton College in Plattsburgh, NY and her B.S.N from the University of Phoenix. Since joining RCC she has become a key member of the Case Management division.

Heather Glud, R.N.

Nurse Life Care Planner

Heather joined RCC at the end of 2020 and brings ten years of experience as a Registered Nurse. Her nursing career took her from El Centro Regional and Scripps Mercy as an ER Nurse to a Registered Nurse with Aspire, Coram Healthcare and Promontory Home Health. She also spent a year as a Case Manager with SCPMCS. Heather received her A.S. in Nursing from the College of Southern Nevada and received her B.A. in Psychology from San Diego State. Since joining RCC she has become a member of the Life Care Planning division. She will soon also receive her Master’s for Health Psychology from Grand Canyon University.

Charlene Thomas, D.P.T

Life Care Planner

A graduate of San Diego State University, Charlene has spent nearly a decade in the fields of rehabilitation and physical therapy. She has spent her entire career in San Diego in Physical Therapy. Charlene initially focused on PT in both the home health and hospital setting. Charlene received her Doctorate of Physical Therapy from the University of St. Augustine and moved forward to serving as an independent physical therapist and as Director of Rehabilitation for a Nursing and Rehabilitation center here in San Diego.

Allison DiTommaso, R.N.

Nurse Case Manager

With over a decade of nursing practice across a multitude of specialties, Allison brings a wealth of knowledge and experience to Rehabilitation Care Coordination. Allison received her BSN from the Franciscan University of Steubenville and spent the next decade in a wide range of areas from Pediatric Hematology, Medical Oncology, Physical Rehabilitation and in Nurse Case Management. She has also spent a great deal of time on medical missions to places such as Ecuador, Mexico and Jamaica.

David Romero, B.A.

Social Worker/Case Coordinator

David joined Rehabilitation Care Coordination in 2021 as a Social Worker. He received a Bachelors from San Diego State and a Masters in Gerontology from California State University Fullerton and bring a wealth of experience in social work and the medical field. Originally a caregiver and activity coordinator for the elderly, David moved to Social Work in Orange and San Diego county with a focus on providing support for the elderly. He also was a volunteer with the Alzheimer’s Association, the Grandparents raising Children symposium and the Institute of Violence, Abuse and Trauma.

Tiara Gardner

Paralegal

Monica Serrato

Paralegal

Melanie Jones

Nurse Life Care Planner
Image of RCC CEO, Doreen Casuto

The success of any treatment option depends on effective communication and consistent follow-through. That’s why Rehabilitation Care Coordination provides unique care coordination services to aide patients in need.