Case Management Glossary

COVID-19

The illness that is the source of the 2019 new coronavirus outbreak—which was initially discovered in Wuhan, China—was given a formal name by the World Health Organization on February 11, 2020. The condition is now known as coronavirus disease 2019, or COVID-19 for short. “CO” stands for “corona,” “VI” for “virus,” and “D” for the disease in COVID-19. This illness was once known as “2019-nCoV,” or “2019 novel coronavirus.”

Individual Program Plan (IPP)

A plan of action detailing an individual’s current situation, needs and status combined with identifying goals across all facets of the person’s life. This is often written by a case manager with support and context provided by the individual’s family and medical providers. Rehab Care’s version of this is called a Home Assessment.

Individual Education Plan (IEP)

A plan or program developed to ensure that a child with an identified disability who is attending an elementary or secondary educational institute receives specialized instruction and related services. Often written by an educational advocate/attorney with support from case managers and medical providers.

California Children’s Services (CCS)

State program to provide health care for individuals with certain conditions up to age 21. Medical therapy can be delivered at facilities or at public schools. Program can be used in conjunction with Medi-Cal to provide a percentage of medical costs.

Cal-Fresh

California’s name for its Food Stamp (SNAP) program which provides up to $204/month per household member onto a specialized debit card (EBT card). Purpose of the program is to provide additional income specifically to supplement the recipients budget for food (either at a restaurant or grocery store).

Child Protective Services (CPS)

Government organization at the county level designed to investigate and report claims of child abuse including neglect, abandonment, financial, sexual and physical violence. Organization also responsible for intervening with families and can take children away from the parents home in cases of neglect and abuse.

Adult Protective Services (APS)

Government organization at the county level designed to investigate and report claims of adult/elder abuse including neglect, abandonment, financial, sexual and physical violence. Organization also responsible for investigating and report claims of abuse against adults with disabilities.

Department of Rehabilitation (DOR)

Created by the state of California in 1963 with locations throughout the state. The purpose of it is to provide programs and services to those with disabilities with the goal of the individual able to engage in employment and independent living.

Medi-Care

Federal insurance program designed to provide health insurance for those 65 and older, but also provides health insurance for those who are disabled as defined by the Social Security Administration. To be eligible for this under 65, an individual must be receiving SSDI benefits.

Medi-Cal

Program created by the state of California providing health insurance and coverage for those with disabilities & low-income individuals and families. Coverage includes ambulatory patient services, emergency services, hospitalization, mental health, dental, vision and long-term care. Individuals can